Studio · mockup · row 11h · Draft

Settings → Emails

Every email to someone outside Studio: wording, when it sends, on or off, Draft or Approved.

Settings → Emails lists every email that reaches someone outside Studio — client, collaborator, crew, vendor — by session type, one per event or timing. The timing lives on the email; where it falls against a Rules term, the editor says so. Wording, names and placeholders are placeholders: A2 ships no Studio emails, and each flow's copy row writes them.

MapEmails: templates, threads, inbound replies (Settings → Emails, timing on the email, term notes, Earl adds from a trigger list, Draft / Approved)
A2 spec3d items 1–3, 5, 9; Flows 3d.1 (draft beside the approved, Discard draft), 3d.2 (Approve refusals), 3d.3 (Send test to me)
Usesadmin-shell.html P1–P3, P7; §6 choice rows, select, checkbox, table, alert, modal; §8 email layout in the preview
Decided — Earl, 12 Oct 2026
  1. On/off sits in the list as a checkbox labelled “On”, changed in place (saved at once, logged), as well as in the editor.
  2. Status label “Approved · draft change” in --n700 marks an approved email with an unapproved edit beside it.
  3. Placeholders are inserted by clicking their name (text links under the wording field); no toolbar.

Emails · Portrait

list by session type

Settings

Every typeCreativePortraitAssignment
EmailToWhen it sends
[Booking confirmed]ClientWhen she pays the retainerOnApproved
[Prep · 7 days before]Client7 days before the sessionOnApproved · draft change
[Day before]Client1 day before the sessionOnApproved
[Balance reminder]Client2 days before the balance due dateOnDraft
[Makeup artist invite]CrewWhen a makeup artist is addedOnApproved

Emails only to you — alerts, sign-in codes, team invites — have fixed wording and aren't listed.

New email

New email

pick a trigger first

Settings

Every typeCreativePortraitAssignment
EmailToWhen it sends
[Booking confirmed]ClientWhen she pays the retainerOnApproved
[Prep · 7 days before]Client7 days before the sessionOnApproved · draft change
[Day before]Client1 day before the sessionOnApproved
[Balance reminder]Client2 days before the balance due dateOnDraft
[Makeup artist invite]CrewWhen a makeup artist is addedOnApproved

Emails only to you — alerts, sign-in codes, team invites — have fixed wording and aren't listed.

New email

New email · when does it send?

On an eventsends at once
Timed — before or after a date the session holdssends in sending hours
Event
Gallery delivered

Booking confirmed · Payment received · Agreement signed · Gallery delivered · … A new kind of event needs a build.

Session type
Portrait
ContinueCancel

Email editor

an approved email with a draft change; term notes; preview
Back to Emails

[Prep · 7 days before]

ApprovedDraft change
Saved as a draft

Clients still get the approved wording until you approve this.

Discard draft

Who and when
To
Client
Session type
Portrait
Timing
7
Unit
days
Before or after
before
Anchor
The session date
Term notes

Sends 7 days before — inside the full-refund window of 7 days (Rules → Portrait).

On
Wording
Subject
See you on {session_date_long}
Wording
Hi {client_first_name}, Your session is on {session_date_long} at {session_start}. **What to bring** … {page_link}

Placeholders: {client_first_name} · {session_date_long} · {session_start} · {balance_due} · {page_link} · More

ApproveSend test to meArchive
Preview · sample values
Earl KiuKuala Lumpur, Malaysia

Your session

See you on Saturday 14 November

Hi Aisha,

Your session is on Saturday 14 November at 10:00.

What to bring …

Open your page

[Sign-off read from Earl's signature]

EARLKIU PHOTOGRAPHY · [SSM number] · Privacy Notice

The §8 letter layout. The draft is previewed when one exists.

Approve refused

unknown placeholder (3d.2)
Back to Emails

[Balance reminder]

Draft
Can't approve

{balance_amount} isn't a placeholder. Use one from the list, or remove it.

Subject
Your balance is due {balance_due_date}
Wording
Hi {client_first_name}, your balance of {balance_amount} …

{balance_amount} isn't a placeholder.

ApproveSend test to me

Every type

empty state

Settings

Every typeCreativePortraitAssignment
EmailToWhen it sends

No emails for every type yet. Each flow adds its own emails; one that applies to every session type shows here.

New email